2-day 1-night Halong & Lan Ha Bay tour: 4-star La Regina Grand Cruise

Cancellation by Customer

• 15 days or more prior to check in: No cancellation charge
• Within 14 to 10 days prior to check in: 50% charge of total rate
• Within 09 to 03 days prior to check in: 70% charge of total rate
• Within 03 days prior to check in or no notice or no show: 100% charge of total rate

Cancellation due to bad weather

• Have lunch onboard and without bay cruising: 30 USD/pax
• Have lunch onboard and using cruise for day cruising: 95 USD/pax
• 03-day 02-night itinerary, but using day boat till 4:00 PM for the 2nd day: Charged 83% of 3-day 2-night’s rate
• 03-day 02-night itinerary, but shortened to 02-day 01-night itinerary: Charged as 02-day 01-night itinerary
• Used transfer service: As transfer service rate