Cookies Policy

VietGo Travels (part of VIET NAM Ja+ Services and Tourism Company Limited) is committed to protecting your privacy and providing the most personalized online experience for your journey exploring Vietnam. This policy explains how we use cookies to improve website performance and assist you in planning tours, wellness retreats, or highland explorations across Vietnam.

What are Cookies?

Cookies are small data files stored on your device when you access the VietGo Travels website system. They help us:

• Remember your personal information and preferences.
• Improve user experience and website performance.

Types of Cookies and Purposes of Use

We use various types of cookies for different purposes. Specifically:

A. Essential Cookies

• Purpose: To ensure the website functions correctly and maintains basic features such as login status and secure access.
• Example: Maintain your login status while viewing tour packages.

B. Functional Cookies

• Purpose: To remember your personal preferences, such as language and region, to optimize your experience.

C. Analytical Cookies

• Purpose: To measure user interaction with the website in order to improve performance and services.

• Example: Analyzing traffic and user behavior through tools like Google Analytics.

D. Advertising Cookies

• Purpose: To track your online behavior to personalize advertisements based on your interests and increase the effectiveness of marketing strategies.

• Example: Displaying ads related to tours you have previously viewed.

Controlling Cookies

You have the full right to control or refuse cookies through your browser settings:

• Chrome: Instructions here
• Safari: Instructions here
• Firefox: Instructions here
• Microsoft Edge: Instructions here

Or by using incognito mode when searching for travel information.

Third-Party Cookies

Our website may contain embedded content from third-party websites. This may result in cookies being stored by these parties.

• Example: When you view an embedded video from YouTube, YouTube cookies may be installed.

Note: VietGo Travels does not control cookies from these third parties; please refer to their individual policies.

Policy Updates

VietGo Travels may adjust or supplement this Cookie Policy to comply with legal changes or operational purposes.

Any changes will take effect immediately upon being posted on the website.

Users are encouraged to check back regularly to stay updated on the latest changes.

Contact Information

If you have any questions regarding how we process your data, please contact VietGo Travels:

• Email: [email protected]
• Hotline (US): +1 (206) 665 3090
• Hotline (VN): +84 855 452 888
• WhatsApp & SMS: +84 855 452 888 (Local experts are available 24/7 for instant support)
• Head Office Address: 23 Lo Su Street, Hanoi, Vietnam
• Branches:
  • Vietnam: 35 Hang Quat Street, Hanoi, Vietnam
  • Vietnam: 8 Hang Voi Street, Hanoi Vietnam
  • US: 831 41st Pl, Everett, WA 98201, USA