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About Us

Founded in 2022, Vietgo Travels is a travel operator specializing in curated tour packages, seamless transfer services, and fully customized private tours across Vietnam for both domestic and international travelers.

As an integral part of VIET NAM Ja+ Services and Tourism Company Limited, Vietgo Travels aims to build a comprehensive tourism network that seamlessly connects accommodation, transportation, and authentic experiences. We strive to deliver complete journeys where genuine warmth and hospitality are harmoniously combined with professional, sophisticated, and consistent service at every touchpoint.

Giới thiệu về Vietgo Travels

Vietgo Travels’ Vision & Mission

Our Vision

To be the strategic extension of the Ja+ ecosystem — connecting and guiding travelers from their first inquiry through to a complete, memorable Vietnam experience.

Our Mission

To accompany travelers throughout their Vietnam journey by delivering flexible, convenient and consistent travel solutions, tightly connected with Ja+'s lodging and service network so that every touchpoint feels coherent and worth remembering.

Meet Our Team

Nguyễn Thị Huyền

Founder

• Years of experience: 20+ year

Mrs. Nguyen Thi Huyen has held numerous key positions in hotel operations, customer service, and business management throughout her career. Currently, she is the founder and owner of several brands in the hospitality, tourism, and service sectors, including Ja Cosmo Hotel & Spa, Ja Cosmo Premier Hotel, Ja Costa Hostel, Ja Clinic, and Vietgo Travels.

  • Mr. Pham Thanh Hung

    CEO of Vietgo Travels
    Years of experience: 5+ years Driven by a commitment to the hospitality and tourism sector, Mr. Pham Thanh Hung has built a career defined by adaptability and continuous growth. With over five years of experience in the hotel and travel industry, he has held diverse roles in operations, guest relations, and service development. This hands-on expertise provides him with a deep understanding of operational workflows and a keen ability to anticipate and meet traveler expectations.
  • Mr. Nguyen Tung Lam

    Strategic Advisor
    - Years of experience: 15+ years Mr. Nguyen Tung Lam holds an international academic background with a Master’s in Tourism & Marketing from Bournemouth University. Throughout his career, Mr. Nguyen Tung Lam has served as Regional Director for loyalty programs within the JW Marriott, Sheraton, and Accor Plus networks. Additionally, his experience includes process management and project coordination at the multinational corporation MWH Global, complemented by a deep understanding of market dynamics and large-scale business operations.
  • Mr. Tran Trung Kien

    Sales Director
    Years of experience: 8+ year Beginning his career as a professional tour guide, Mr. Tran Trung Kien has significant experience in organizing, coordinating, and leading international groups. This hands-on background has provided him with a deep understanding of foreign traveler preferences, effective communication skills, and the expertise to create truly memorable travel experiences.

Why Travelers Choose Vietgo Travels?

Join thousands of satisfied adventurers who discovered the real Vietnam with us

💎

Authentic Local Experiences

Our itineraries combine essential highlights with carefully selected local experiences. Each route is planned for comfortable pacing and genuine cultural exposure across destinations like Halong Bay, Ninh Binh, Ha Giang, and Hanoi.

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Qualified Local Guides

Our guides are licensed professionals with verified knowledge of Vietnamese history, geography, and customs. They provide genuine insights and storytelling, ensuring you experience the true character of Vietnam.

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Transparent Pricing & Clear Policies

Vietgo Travels provide honest, upfront pricing with no hidden fees. All service terms, insurance details, and contracts are clearly documented from the start.

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Fast & Reliable Support

Our team is available through multilingual channels to provide fast assistance before, during, and after your trip. We maintain a flexible approach to operations, allowing us to adapt itineraries to your specific pace and preferences.

💰

All-in-one Services

As part of VIET NAM Ja+ Services and Tourism Company Limited, we provide seamless access to premium accommodations at Jacosmo Hotel & Spa and wellness treatments at Jaa Clinic. This internal coordination ensures consistent quality across your stay, transport, and healthcare needs.

What Travelers Say About Vietgo Travels

Real stories from real adventures

SC
“This was truly a memorable and wonderful trip. Vietnam’s natural scenery is absolutely breathtaking, and I really enjoyed experiencing the rich local culture as well. Everything was beautifully arranged, making the journey smooth and enjoyable. A big thank you to the tour agency for their excellent organization, professionalism, and attentive service throughout the trip. Highly recommended!”
Alysia
⭐⭐⭐⭐⭐
ER
“My recent trip was unforgettable. From stunning views to kind locals, everything touched my heart. I felt peaceful, excited, and inspired every day. One special moment was watching the sunset—it made me feel so small, yet deeply connected to the world. This journey changed me. I came back feeling more grateful and full of life.”
Quân N
⭐⭐⭐⭐⭐
JF
“I recently had the pleasure of booking a tour with Vietgo Travels, and I must say it was an exceptional experience from start to finish. The team was professional, responsive, and incredibly knowledgeable about every destination we visited.”
Timothy N
⭐⭐⭐⭐⭐
2,500+
The number of happy guests who have experienced and been completely satisfied with the company's services.
⭐ 4.9/5 stars
The outstanding average rating awarded to Vietgo Travels by our travelers on TripAdvisor.
Over 10 years
The extensive experience possessed by the team of passionate local experts in crafting unforgettable journeys across Vietnam's most spectacular destinations.

Get in Touch

Head Office: 23 Lo Su Street, Old Quarter
Hanoi, Vietnam 100000 Vietnam's Branch: 35 Hang Quat Street, Old Quarter
Hanoi, Vietnam 100000 Vietnam's Branch: 8 Hang Voi Street, Old Quarter
Hanoi, Vietnam 100000 US: 831 41st Pl, Everett, WA 98201, USA
Phone: +84 855 452 888 (Viet Nam)
+1 (206) 665 3090 (US) WhatsApp: +84 855 452 888 (SMS, WhatsApp) Email: [email protected]
Business Hours: Mon - Sun: 8:00 AM - 10:00 PM
Emergency support: 24/7
Response time: Under 2 hours
Emergency Contact: Tour emergencies:
+84 855 452 888 Available 24/7 during your tour